application form

ARN.

Application Reference Number

Please write clearly in the white spaceswith BALL-POINT PEN in CAPITAL letters and CROSS the boxes

Existing Service Provider

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Trading Addess (Primary Location)

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Same as above
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Headquarters/Corport Details

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1. Owner/ Partner/ Director/ Officiar Details (Where more than one state all state the name of the trust and the date of the trust deed if relevant.)

Note : Each director to sign unless expressly agreed otherwise by us.

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Bank Account Details

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* If you have more than trading location, you must complete a seprate Multiple location Form, providing adress details, and bank information (if different to the Primary Location), Each Location is governed by the terms of the Transaction Documents, as defined herein after, as varied from time to time.


* I agree for the debit of mandate processing charges by the bank whom I am authorizing to debit my account as per latest schedule of charges.

A)

By signing the Merchant Processing Application Form ("Application"), you offer to receive and, subject to acceptance of your offer ( by the commencement of provision of the services to you) and you paying the relevant fees, you agree with Rapido Payments Private Limited.("Rapido Payments Private Limited") to receive payment processing facilities and services in accordance with the terms set out in Transaction Documents, which is comprised of the Application, the Privacy Statement and Consent, the General Terms and the Operating Guide.

B)

The 'Services' and 'Fees' section of the application indicate the types of payments and services you have offered to receive. This arrangement is made when the Services commence to be provided by Us.

C)

You confirm that you have read and understood the Transaction Documents, which is comprised of this Application, the Privacy Statement and Consent, the General terms and the Operating Guide. The General Terms, the Operating Guide, the Privacy Statement and Consent are given on the link (https://www.rapidopayments.com/) and may be amended from time to time by Rapido Payments Pvt. Ltd. and you will be notified of any such changes.

i)

You warrant that any individual signatory is authorised to execute the Merchant Processing Agreement on behalf of the Merchant.

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By Merchant (please sign one of the following as appropriate) *

If Merchant is a company
Executed by ( It is mandatory for the Merchant to submit the Board Resolution authorizing the signatory to sign the Transaction Documents).

If Merchant is an individual
Executed by

If Merchant is a partnership
Signed by its duly authorised partner
( it is mandatory for the Merchant to submit the Partnership Authority Letter authorizing the signatory to sign the Transaction Documents. )

By individual guarantors or directors of guarantor companies.

* By signing this Merchant Processing Application Form, you acknowledge having received, read and understood the Transaction Documents which is comprised of the Application, the Privacy Statement and Consent (which is Schedule 1 of the attached General Terms), the General Terms and the Operating Guide and consenting to the collection, use and disclosure of your personal information in accordance with the Privacy Statement and Consent.You also agree that in consideration for Rapido Payments Pvt. Ltd. providing the Services to the Merchant, you unconditionally and irrevocably guarantee performance by the Merchant of its obligations under the Transaction Documents and payment of all sums due under the Transaction Documents. You understand that this is a guarantee of payment and not of collection and that Rapido Payments Pvt. Ltd. rely on this guarantee for them to accept the Transaction Documents executed by the Merchant.

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1. Referrals : Make a Referral Today !

Please refer a fellow business owner to us for electronic card processing by simply filling in the below required fields.

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2. Referrals : Make a Referral Today !

Please refer a fellow business owner to us for electronic card processing by simply filling in the below required fields.

The Most Important Terms & Conditions (MITCs) mentioned herein below are to be read and understood in conjunction with the Merchant Processing Application form as executed by you in favour of Rapido Payments Private Limited.("Rapido Payments Private Limited") ("Application") and the Transaction documents, which is comprised of the Application, the Privacy Statement and Consent, the General Terms and the Operating Guide ("Transaction Documents") for receiving payment processing facilities and services("Services"). The General Terms including the Privacy Statement and Consent and the Operating guide are given on the link[https://www.rapidopayments.com/]..In the event of a conflict between any of these MITCs and the Transaction Documents, the Transaction Documents shall prevail.

Terms used in capital letters but not defined herein shall have the same meaning as given to them in the General Terms and/or other Transaction Documents.

  • 1.

    Transaction Procedures : You must follow all procedures and requirements relating to Card Transactions set out in the Transaction Documents including complying with the Operating Guide and applicable Card Scheme Rules, as amended from time to time.

  • 2.

    Transaction Records : You must provide Rapido Payments Private Limited with your records, and all information and assistance that Rapido Payments Private Limited Services may reasonably require, relating to any Card transactions when Rapido Payments Private Limited requests them.

  • 3.

    Compliance of Data Security Standards : You shall comply with provisions contained in Payment Card Industry - Data Security Standards ("PCI - DSS"), PA DSS and PCI PED, as published on www.paymentcardindustry.com. As part of PCI DSS obligations among other things, you shall not store card authentication information(Track 2, CVV, PIN and PIN Block) and shall also liminate / minimize storage of Valid Card information (Name, Expiry Date) in electronic or paper form and if absolutely necessary store the same in encrypted form, after notifying to Rapido Payments Private Limited. In addition, you shall carry out quarterly vulnerability scans as prescribed by PCI Security Standards Council ("PCI / SSC") in Approved Scan Vendor scan procedures, and send scan ports to Rapido Payments Private Limited. As per regulations issued by Visa / Master card / Amex / Discover / JCB, the High Risk Merchants and Merchants carrying on transactions above the limits,decided by PCI SSC will have to get their controls validated through an external audit by a Qualified Security Assessor.

  • 4.

    Fees : (a) You must pay Rapido Payments Private Limited the fees along with applicable indirect taxes including GST for the Services as set out in the Application, as well as any additional fees or pricing set out in the Transaction Documents. Those fees are payable when the Services are provided. However, Rapido Payments Private Limited will, at the direction of Rapido Payments Private Limited deduct those amounts from the amounts payable to you under the Transaction Documents and you provide your express consent and authorisation to Rapido Payments Private Limited to honor such directions given by Rapido Payments Private Limited. You agree that the fees for Services may be adjusted by Rapido Payments Private Limited upon 30 days’ notice. Fees and other amounts paid by you to Rapido Payments Private Limited for services provided by Rapido Payments Private Limited, will be paid along with applicable indirect taxes including GST and this arrangement will be independent of Rapido Payments Private Limited. Any communication received by You from Rapido Payments Private Limited Services related to pricing shall be binding on You.

  • 5.

    Chargebacks and Other Liabilities : You must compensate and indemnify us, that is Rapido Payments Private Limited jointly and / or severally for any actions, claims, costs, loss, damages expenses or liability made against or suffered or incurred by any one or more of us either directly or indirectly arising out of : (i) a Card transaction between you and any Cardholder, (ii) all Card transactions you submit that are charged back, (iii) your failure to produce a clear, legible and valid Card transaction record requested by us within the applicable time limits, (iv) you or any of your Employees processing a transaction with wrong transaction information, (v) any error, negligence, wilful misconduct or fraud by you or your Employees , (vi) any dispute over goods or services between you and a Cardholder, (vii) any warranty or representation whatsoever in relation to any goods or services supplied by you, (viii) your failure to comply with any of your obligations under the terms of the Transaction Documents, (ix) Any fines or penalties imposed by the Card Schemes in connection with your use of the Services, (x) any losses suffered by either of us as a result of that one of us indemnifying the other for your failures to meet your obligations under the terms of the Transaction Documents.

    Rapido Payments Private Limited and its Affiliate shall have the paramount right of combination and set-off and lien irrespective of any other lien or charge present as well as future on the deposits of any kind and nature (including fixed deposits) held/balances lying in any account that You hold with Rapido Payments Private Limited towards the satisfaction of Your liability under the terms of the Transaction Documents, Rapido Payments Private Limited are entitled without any notice to you to settle any indebtedness whatsoever owed by you to Rapido Payments Private Limited and/or its Affiliate, hereunder or under any other document relating to the Services, by adjusting, setting-off any deposit(s) and/or transferring monies lying to the balance of any account(s) held by you with Rapido Payments Private Limited and/or its Affiliate.

  • 6.

    Debits and set-off :Rapido Payments Private Limited shall itself or at the instruction of Rapido Payments Private Limited as relevant may reserve the right to (a) debit your Settlement Account and/or, (b) deduct and set off from settlement funds due to you, and/or (c) invoice/raise a debit note to recover from you separately,for any amounts then due from you to us, arising out of or in relation to the terms of the Transaction Documents.

  • 7.

    Interest : Rapido Payments Private Limited shall also charge interest at the rate which is 2.70% and above the "Prime Lending Rate" as published by the Reserve Bank of India or such other charges as notified to you on amounts outstanding to us from you and where there were insufficient funds in your account to satisfy the above amounts.

  • 8.

    Security : Rapido Payments Private Limited may from time to time request from you or a guarantor to secure performance of your obligations under the Transaction Documents. You agree to do all things necessary to put in place enforceable security as requested by Rapido Payments Private Limited as laid down under the Transaction Documents.

  • 9.

    Financial and Other Information : Upon request, you will provide us with such copies of financial accounts and other such documentation or information concerning your business as we request to assist us with our continuing evaluation of your financial and credit status. Further, you must advise Us immediately of any change in circumstances affecting your business including any Insolvency Event, Change in Control or change in business name, business address, legal status or other business details.

  • 10.

    Your Information :(a) You authorise us to obtain from third parties financial and credit information relating to you, your directors, officers and principals in connection with our determination whether to accept the Transaction Documents and our continuing evaluation of the financial and credit worthiness of you, your directors, officer and principals, (b) We will handle any information we collect about you, your directors, officers, and principals in accordance with Privacy Laws, our privacy collection statements and privacy policies. We will implement all data security measures required by such laws and policies. (c) You, your directors, officers and principals acknowledge that information that is collected about you, your directors, officers, and principals or held by us may be shared between Rapido Payments Private Limited (and our respective related bodies corporate which may be located inside or outside India) in connection with the terms of the transaction Documents and in accordance with our privacy collection statements and privacy policies, and consent to such sharing of Information, (d) You authorise us to share information from your Application between Rapido Payments Private Limited and our respective related entities service providers, persons under a duty of confidentiality to us, and also with the third party, affiliates and associations (which may be located overseas) as relevant to the transaction, ( e ) You authorise us to share any information about you, your directors, officers and principals with any court, tribunal, regulatory, supervisory, governmental or quasi-governmental authority which has jurisdiction over Card Schemes all or any of the documents (including but not limited to the form and the content of the Transaction Documents), figures codes, data and information of whatsoever nature which from time to time or at any time you disclose or release to us and/or we may have access to under or by virtue of your participation in the Card Schemes, any transaction contemplated in this Transaction Documents and/or in relation to or in connection with the Transaction Documents, and/or which an Card Schemes may lawfully require us to provide to it from time to time or at any time.

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Application URN

The Most Important Terms & Conditions (MITCs) mentioned herein below are to be read and understood in conjunction with the Merchant Processing Application form as executed by you in favour of Rapido Payments Private Limited.("Rapido Payments Private Limited") ("Application") and the Transaction documents, which is comprised of the Application, the Privacy Statement and Consent, the General Terms and the Operating Guide ("Transaction Documents") for receiving payment processing facilities and services ("Services"). The General Terms including the Privacy Statement and Consent and the Operating guide are given on the link[https://www.rapidopayments.com/]..In the event of a conflict between any of these MITCs and the Transaction Documents, the Transaction Documents shall prevail.

Terms used in capital letters but not defined herein shall have the same meaning as given to them in the General Terms and/or other Transaction Documents.

  • 1.

    Transaction Procedures : You must follow all procedures and requirements relating to Card Transactions set out in the Transaction Documents including complying with the Operating Guide and applicable Card Scheme Rules, as amended from time to time.

  • 2.

    Transaction Records : You must provide Rapido Payments Private Limited with your records, and all information and assistance that Rapido Payments Private Limited Services may reasonably require, relating to any Card transactions when Rapido Payments Private Limited requests them.

  • 3.

    Compliance of Data Security Standards : You shall comply with provisions contained in Payment Card Industry - Data Security Standards ("PCI - DSS"), PA DSS and PCI PED, as published on www.paymentcardindustry.com. As part of PCI DSS obligations among other things, you shall not store card authentication information (Track 2, CVV, PIN and PIN Block) and shall also eliminate / minimize storage of Valid Card information (Name, Expiry Date) in electronic or paper form and if absolutely necessary store the same in encrypted form, after notifying to Rapido Payments Private Limited. In addition, you shall carry out quarterly vulnerability scans as prescribed by PCI Security Standards Council ("PCI / SSC") in Approved Scan Vendor scan procedures, and send scan reports to Rapido Payments Private Limited. As per regulations issued by Visa / Master card / Amex / Discover / JCB, the High Risk Merchants and Merchants carrying on transactions above the limits, decided by PCI SSC will have to get their controls validated through an external audit by a Qualified Security Assessor.

  • 4.

    Fees : (a) You must pay Rapido Payments Private Limited the fees along with applicable indirect taxes including GST for the Services as set out in the Application, as well as any additional fees or pricing set out in the Transaction Documents. Those fees are payable when the Services are provided. However, Rapido Payments Private Limited will, at the direction of Rapido Payments Private Limited deduct those amounts from the amounts payable to you under the Transaction Documents and you provide your express consent and authorisation to Rapido Payments Private Limited to honor such directions given by Rapido Payments Private Limited.You agree that the fees for Services may be adjusted by Rapido Payments Private Limited upon 30 days’ notice. Fees and other amounts paid by you to Rapido Payments Private Limited for services provided by Rapido Payments Private Limited, will be paid along with applicable indirect taxes including GST and this arrangement will be independent of Rapido Payments Private Limited. Any communication received by You from Rapido Payments Private Limited Services related to pricing shall be binding on You.

  • 5.

    Chargebacks and Other Liabilities : You must compensate and indemnify us, that is Rapido Payments Private Limited jointly and / or severally for any actions, claims, costs, loss, damages expenses or liability made against or suffered or incurred by any one or more of us either directly or indirectly arising out of : (i) a Card transaction between you and any Cardholder, (ii) all Card transactions you submit that are charged back, (iii) your failure to produce a clear, legible and valid Card transaction record requested by us within the applicable time limits, (iv) you or any of your Employees processing a transaction with wrong transaction information,(v) any error, negligence, wilful misconduct or fraud by you or your Employees , (vi) any dispute over goods or services between you and a Cardholder, (vii) anywarranty or representation whatsoever in relation to any goods or services supplied by you, (viii) your failure to comply with any of your obligations under the terms of the Transaction Documents, (ix) Any fines or penalties imposed by the Card Schemes in connection with your use of the Services, (x) any losses suffered by either of us as a result of that one of us indemnifying the other for your failures to meet your obligations under the terms of the Transaction Documents.

    Rapido Payments Private Limited and its Affiliate shall have the paramount right of combination and set-off and lien irrespective of any other lien or charge present as well as future on the deposits of any kind and nature (including fixed deposits) held/balances lying in any account that You hold with Rapido Payments Private Limited towards the satisfaction of Your liability under the terms of the Transaction Documents, Rapido Payments Private Limited are entitled without any notice to you to settle any indebtedness whatsoever owed by you to Rapido Payments Private Limited and/or its Affiliate, hereunder or under any other document relating to the Services, by adjusting, setting-off any deposit(s) and/or transferring monies lying to the balance of any account(s) held by you with Rapido Payments Private Limited and/or its Affiliate.

  • 6.

    Debits and set-off :Rapido Payments Private Limited shall itself or at the instruction of Rapido Payments Private Limited as relevant may reserve the right to (a) debit your Settlement Account and/or, (b) deduct and set off from settlement funds due to you, and/or (c) invoice/raise a debit note to recover from you separately,for any amounts then due from you to us, arising out of or in relation to the terms of the Transaction Documents.

  • 7.

    Interest : Rapido Payments Private Limited shall also charge interest at the rate which is 2.70% and above the "Prime Lending Rate" as published by the Reserve Bank of India or such other charges as notified to you on amounts outstanding to us from you and where there were insufficient funds in your account to satisfy the above amounts.

  • 8.

    Security : Rapido Payments Private Limited may from time to time request from you or a guarantor to secure performance of your obligations under the Transaction Documents. You agree to do all things necessary to put in place enforceable security as requested by Rapido Payments Private Limited as laid down under the Transaction Documents.

  • 9.

    Financial and Other Information : Upon request, you will provide us with such copies of financial accounts and other such documentation or information concerning your business as we request to assist us with our continuing evaluation of your financial and credit status. Further, you must advise Us immediately of any change in circumstances affecting your business including any Insolvency Event, Change in Control or change in business name, business address, legal status or other business details.

  • 10.

    Your Information :(a) You authorise us to obtain from third parties financial and credit information relating to you, your directors, officers and principals in connection with our determination whether to accept the Transaction Documents and our continuing evaluation of the financial and credit worthiness of you, your directors, officer and principals, (b) We will handle any information we collect about you, your directors, officers, and principals in accordance with Privacy Laws, our privacy collection statements and privacy policies. We will implement all data security measures required by such laws and policies. (c) You, your directors, officers and principals acknowledge that information that is collected about you, your directors, officers, and principals or held by us may be shared between Rapido Payments Private Limited (and our respective related bodies corporate which may be located inside or outside India) in connection with the terms of the transaction Documents and in accordance with our privacy collection statements and privacy policies, and consent to such sharing of Information, (d) You authorise us to share information from your Application between Rapido Payments Private Limited and our respective related entities service providers, persons under a duty of confidentiality to us, and also with the third party, affiliates and associations (which may be located overseas) as relevant to the transaction, ( e ) You authorise us to share any information about you, your directors, officers and principals with any court, tribunal, regulatory, supervisory, governmental or quasi-governmental authority which has jurisdiction over Card Schemes all or any of the documents (including but not limited to the form and the content of the Transaction Documents), figures codes, data and information of whatsoever nature which from time to time or at any time you disclose or release to us and/or we may have access to under or by virtue of your participation in the Card Schemes, any transaction contemplated in this Transaction Documents and/or in relation to or in connection with the Transaction Documents, and/or which an Card Schemes may lawfully require us to provide to it from time to time or at any time.

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In case you have any query or issues related to our services, please call our 24 x 7 toll free Customer Care number on 1800 120 4477.

For any query or issues regarding our Internet Payment Gateway please call our 24 x 7 toll free Customer Care number on 1800 120 4477.

You may reach us via email on merchantcare@rapidopayments.com

You may also write to us with your contact details at Rapido Payments Pvt. Ltd.,# 1307, 13th Floor, Tower 2, Godrej Waterside, DP Block, Sector V, Saltlake,Kolkata - 700091, West Bengal, India


If you are not satisfied with the resolution provided by the above mentioned service channels, you may contact the following from 9 am to 6 pm on business days.

  • Level 1 :

    Escalation desk

    Email ID : escalation@rapidopayments.com

  • Level 2 :

    Business Head

    Email ID : businesshead@rapidopayments.com